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Kia of DTLA customer testimonials - dealership feedback
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See what people had to say about Kia of DTLA

I came into the dealership a little nervous since it was my first time buying a car, but luckily I had Enzo. - *****

I came into the dealership a little nervous since it was my first time buying a car, but luckily I had Enzo to make me feel comfortable and at ease with his hospitality. I thought it would take kind of long due to covid but Enzo and his team were amazing at getting everything done right and quickly as possible. I'm in love with my car and the service that was provided to me while my visit at the dealership. Thank you Enzo n Kia DTLA! I definitely recommend anybody who's interested in getting a car to come here!

Destiny M.

Roxana Munoz was attentive, informative, responsive and straight to the point. - *****

Roxana Munoz was attentive, informative, responsive and straight to the point. She made a smooth purchase experience and helped me be comfortable with my purchase even with all the COVID-19 precautions it was an enjoyable and relieving process.

Jesica 7.

I got my telluride here in Downtown Kia . My experience was awesome!!! - *****

I got my telluride here in Downtown Kia . My experience was awesome !!! Fatima and JamesĀ  made me comfortable with all the precautions with this coronavirus.I test drove with them . Also when I got back to the dealership Alan went over all the questions I had . Alan answers all my questions regarding the price . I always have loved bmw but totally switching to kia since you get more amenities for your money . And the great design and space on this SUV is great !!! I want to recommend asking for James or Fatima as sales representative. The had my SUV pulled out by the time I got there . Alan made my experience super fast and great . Great EXPERIENCE! Great team !! And will be coming back to Alan for future purchases

Nuria N.

While I didn't get a car from them, my experience getting online quotes from Sony Mourad was great. - *****

While I didn't get a car from them, my experience getting online quotes from Sony Mourad was great. Provided a reasonable lease quote from the start while other dealers were hundreds higher. I told him he was a few dollars more than what a broker was quoting me and he said he could match or beat it since he works with brokers as well.
I didn't proceed with him since a rare color combination with certain package was found by a broker and I took that deal.
He was helpful in providing different quotes 24 vs 36 months and different due at signing amounts. From all the other kia locations I emailed, Sony provided a good quote from the start

Eduardo G.

At Kia of DTLA we take customer satisfaction very seriously and are always trying to improve to make your experience better. Whether you bought, leased or serviced any car here we would love to hear your feedback. With your feedback we can continue to improve and make future visits even better.